Data Protection

We are very delighted that you have shown interest in our enterprise. Data protection is of a particularly high priority for the management of the HOTEL EDELWEISS 3* of Petra Raffeiner. The use of the Internet pages of the HOTEL EDELWEISS 3* of Petra Raffeiner is possible without any indication of personal data; however, if a data subject wants to use special enterprise services via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to the HOTEL EDELWEISS 3* of Petra Raffeiner. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.

As the controller, the HOTEL EDELWEISS 3* of Petra Raffeiner has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone.

1. Definitions

The data protection declaration of the HOTEL EDELWEISS 3* of Petra Raffeiner is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to first explain the terminology used.

In this data protection declaration, we use, inter alia, the following terms:

a)    Personal data
Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

b) Data subject
Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.

c)    Processing
Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d)    Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

e)    Profiling
Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

f)     Pseudonymisation
Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

g)    Controller or controller responsible for the processing
Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

h)    Processor
Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

i)      Recipient
Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

j)      Third party
Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

k)    Consent
Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

2. Name and Address of the controller

Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:

HOTEL EDELWEISS 3* of Petra Raffeiner

Via Nazionale 28

39027 Resia, Italy

Tel.: +39 0473 633 142

E-Mail: rezeption@edelweiss-reschen.it

Website: www.edelweiss-reschen.it

3. Cookies

The Internet pages of the HOTEL EDELWEISS 3* of Petra Raffeiner use cookies. Cookies are text files that are stored in a computer system via an Internet browser.

Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the dats subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.

Through the use of cookies, the HOTEL EDELWEISS 3* of Petra Raffeiner can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to make it easier for users to utilize our website. The website user that uses cookies, e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user's computer system. Another example is the cookie of a shopping cart in an online shop. The online store remembers the articles that a customer has placed in the virtual shopping cart via a cookie.

The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.

4. Collection of general data and information

The website of the HOTEL EDELWEISS 3* of Petra Raffeiner collects a series of general data and information when a data subject or automated system calls up the website. This general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.

When using these general data and information, the HOTEL EDELWEISS 3* of Petra Raffeiner does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, the HOTEL EDELWEISS 3* of Petra Raffeiner analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

5. Subscription to our newsletters

On the website of the HOTEL EDELWEISS 3* of Petra Raffeiner, users are given the opportunity to subscribe to our enterprise's newsletter. The input mask used for this purpose determines what personal data are transmitted, as well as when the newsletter is ordered from the controller.

The HOTEL EDELWEISS 3* of Petra Raffeiner informs its customers and business partners regularly by means of a newsletter about enterprise offers. The enterprise's newsletter may only be received by the data subject if (1) the data subject has a valid e-mail address and (2) the data subject registers for the newsletter shipping. A confirmation e-mail will be sent to the e-mail address registered by a data subject for the first time for newsletter shipping, for legal reasons, in the double opt-in procedure. This confirmation e-mail is used to prove whether the owner of the e-mail address as the data subject is authorized to receive the newsletter.

During the registration for the newsletter, we also store the IP address of the computer system assigned by the Internet service provider (ISP) and used by the data subject at the time of the registration, as well as the date and time of the registration. The collection of this data is necessary in order to understand the (possible) misuse of the e-mail address of a data subject at a later date, and it therefore serves the aim of the legal protection of the controller.

The personal data collected as part of a registration for the newsletter will only be used to send our newsletter. In addition, subscribers to the newsletter may be informed by e-mail, as long as this is necessary for the operation of the newsletter service or a registration in question, as this could be the case in the event of modifications to the newsletter offer, or in the event of a change in technical circumstances. There will be no transfer of personal data collected by the newsletter service to third parties. The subscription to our newsletter may be terminated by the data subject at any time. The consent to the storage of personal data, which the data subject has given for shipping the newsletter, may be revoked at any time. For the purpose of revocation of consent, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time directly on the website of the controller, or to communicate this to the controller in a different way.

6. Newsletter-Tracking

The newsletter of the HOTEL EDELWEISS 3* of Petra Raffeiner contains so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such e-mails, which are sent in HTML format to enable log file recording and analysis. This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, the HOTEL EDELWEISS 3* of Petra Raffeiner may see if and when an e-mail was opened by a data subject, and which links in the e-mail were called up by data subjects.

Such personal data collected in the tracking pixels contained in the newsletters are stored and analyzed by the controller in order to optimize the shipping of the newsletter, as well as to adapt the content of future newsletters even better to the interests of the data subject. These personal data will not be passed on to third parties. Data subjects are at any time entitled to revoke the respective separate declaration of consent issued by means of the double-opt-in procedure. After a revocation, these personal data will be deleted by the controller. The HOTEL EDELWEISS 3* of Petra Raffeiner automatically regards a withdrawal from the receipt of the newsletter as a revocation.

7. Contact possibility via the website

The website of the HOTEL EDELWEISS 3* of Petra Raffeiner contains information that enables a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the data controller are stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties.

8. Routine erasure and blocking of personal data

The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to.

If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.

9. Possible transmission of user information

We may need to submit your data to service providers in non-European countries (EEA). The EEA consists of countries of the European Union and Switzerland, Iceland, Liechtenstein and Norway, which are considered to be countries with equivalent data protection and privacy laws. This type of data transfer may occur if our servers (that is, where we store data) or our suppliers and service providers are located outside the EEA or if you use our products and services during your stay in countries outside the EEA from this area.

If you would like more details about the safeguards you have taken, you can contact us using the contact details section at the bottom of the privacy policy.

10. Rights of the data subject

a) Right of confirmation
Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact any employee of the controller.

b) Right of access
Each data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant the data subject access to the following information:

• the purposes of the processing;
• the categories of personal data concerned;
• the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;
• where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
• the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing;
• the existence of the right to lodge a complaint with a supervisory authority;
• where the personal data are not collected from the data subject, any available information as to their source;
• the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.

Furthermore, the data subject shall have a right to obtain information as to whether personal data are transferred to a third country or to an international organization. Where this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer.

If a data subject wishes to avail himself of this right of access, he or she may, at any time, contact any employee of the controller.

c) Right to rectification
Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact any employee of the controller.

d) Right to erasure (Right to be forgotten)
Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:

• The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
• The data subject withdraws consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
• The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
• The personal data have been unlawfully processed.
• The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
• The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.

If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by the HOTEL EDELWEISS 3* of Petra Raffeiner, he or she may, at any time, contact any employee of the controller. An employee of HOTEL EDELWEISS 3* of Petra Raffeiner shall promptly ensure that the erasure request is complied with immediately.

Where the controllers made personal data public and is obliged pursuant to Article 17(1) to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. An employee of the HOTEL EDELWEISS 3* of Petra Raffeiner will arrange the necessary measures in individual cases.

e) Right of restriction of processing
Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:

• The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
• The processing is unlawful and the data subject opposes the erasure of the personal data and requests instead the restriction of their use instead.
• The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.
• The data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by the HOTEL EDELWEISS 3* of Petra Raffeiner, he or she may at any time contact any employee of the controller. The employee of the HOTEL EDELWEISS 3* of Petra Raffeiner will arrange the restriction of the processing.

f) Right to data portability

Each data subject shall have the right granted by the European legislator, to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, in exercising his or her right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.

In order to assert the right to data portability, the data subject may at any time contact any employee of the HOTEL EDELWEISS 3* of Petra Raffeiner.

g) Right to object
Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.

The HOTEL EDELWEISS 3* of Petra Raffeiner shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims.

If the HOTEL EDELWEISS 3* of Petra Raffeiner processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to the HOTEL EDELWEISS 3* of Petra Raffeiner to the processing for direct marketing purposes, the HOTEL EDELWEISS 3* of Petra Raffeiner will no longer process the personal data for these purposes.

In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her by the HOTEL EDELWEISS 3* of Petra Raffeiner for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

In order to exercise the right to object, the data subject may contact any employee of the HOTEL EDELWEISS 3* of Petra Raffeiner. In addition, the data subject is free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use his or her right to object by automated means using technical specifications.

h) Automated individual decision-making, including profiling
Each data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision (1) is not is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) is not authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, or (3) is not based on the data subject's explicit consent.

If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) it is based on the data subject's explicit consent, the HOTEL EDELWEISS 3* of Petra Raffeiner shall implement suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.

If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may, at any time, contact any employee of the HOTEL EDELWEISS 3* of Petra Raffeiner.

i) Right to withdraw data protection consent
Each data subject shall have the right granted by the European legislator to withdraw his or her consent to processing of his or her personal data at any time.

If the data subject wishes to exercise the right to withdraw the consent, he or she may, at any time, contact any employee of the HOTEL EDELWEISS 3* of Petra Raffeiner.

11. Data protection for applications and the application procedures

The data controller shall collect and process the personal data of applicants for the purpose of the processing of the application procedure. The processing may also be carried out electronically. This is the case, in particular, if an applicant submits corresponding application documents by e-mail or by means of a web form on the website to the controller. If the data controller concludes an employment contract with an applicant, the submitted data will be stored for the purpose of processing the employment relationship in compliance with legal requirements. If no employment contract is concluded with the applicant by the controller, the application documents shall be automatically erased two months after notification of the refusal decision, provided that no other legitimate interests of the controller are opposed to the erasure. Other legitimate interest in this relation is, e.g. a burden of proof in a procedure under the General Equal Treatment Act (AGG).

12. Legal basis for the processing

Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing operations are necessary for the supply of goods or to provide any other service, the processing is based on Article 6(1) lit. b GDPR. The same applies to such processing operations which are necessary for carrying out pre-contractual measures, for example in the case of inquiries concerning our products or services. Is our company subject to a legal obligation by which processing of personal data is required, such as for the fulfillment of tax obligations, the processing is based on Art. 6(1) lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor were injured in our company and his name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6(1) lit. d GDPR. Finally, processing operations could be based on Article 6(1) lit. f GDPR. This legal basis is used for processing operations which are not covered by any of the abovementioned legal grounds, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Such processing operations are particularly permissible because they have been specifically mentioned by the European legislator. He considered that a legitimate interest could be assumed if the data subject is a client of the controller (Recital 47 Sentence 2 GDPR).

13. The legitimate interests pursued by the controller or by a third party

Where the processing of personal data is based on Article 6(1) lit. f GDPR our legitimate interest is to carry out our business in favor of the well-being of all our employees and the shareholders.

14. Period for which the personal data will be stored

The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfillment of the contract or the initiation of a contract.

15. Provision of personal data as statutory or contractual requirement; Requirement necessary to enter into a contract; Obligation of the data subject to provide the personal data; possible consequences of failure to provide such data

We clarify that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary to conclude a contract that the data subject provides us with personal data, which must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data when our company signs a contract with him or her. The non-provision of the personal data would have the consequence that the contract with the data subject could not be concluded. Before personal data is provided by the data subject, the data subject must contact any employee. The employee clarifies to the data subject whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of non-provision of the personal data.

16. Existence of automated decision-making

As a responsible company, we do not use automatic decision-making or profiling.

SSL encryption
This site uses SSL encryption for security reasons and to protect the transmission of sensitive content, such as the requests you send to us in the function of the site operator. You can recognize an encrypted connection by changing the address line of the browser from "http: //" to "https: //" and the lock symbol in your browser line. If SSL encryption is enabled, the data you submit to us cannot be read by third parties.

Web Server Log
For smooth functioning and, if necessary, troubleshooting, web pages always have logs on the web server where IP addresses are stored. Like many other companies, we operate our website through the servers of a professional service provider. While IP addresses by themselves are not personal information, they could theoretically be associated with people using tracking tools. In addition, the time, the browser type and the page you are looking for are saved. These logs will be deleted after one month.

RapidMail
In order to subscribe to the newsletter offered on our website, you can register via our web form. We use the so-called double-opt-in procedure. Here, a confirmation email is sent to the email address you have stated, together with a request for confirmation. Registration will not take effect until you have clicked on the activation link included in the confirmation email. We use your data transmitted to us exclusively for the dispatch of the newsletter, which may contain information or offers.
We use rapidmail to send our newsletter. Your data will therefore be transmitted to Rapidmail GmbH. Rapidmail GmbH is not allowed to use your data for purposes other than sending the newsletter. A transfer or sale of your data is not allowed to Rapidmail GmbH. Rapidmail is a certified German newsletter software provider, which was carefully selected according to the requirements of the GDPR.
You can revoke your consent to the storage of the data and its use for newsletter dispatch at any time, for example using the unsubscribe link in the newsletter.

Review Sites
We also use third-party content on our website to render our website as informative and convenient as possible for you. These include, for example, various rating portals such as links to online travel agencies (OTAs) like https://www.tripadvisor.de/ und https://www.holidaycheck.de/ . We refer in this regard to the privacy statements of the respective provider.

HolidayCheck Group AG
When using this online rating option, personal data such as name, address, contact and communication data such as telephone number and e-mail address are collected. The responsible body for processing is the company HolidayCheck Group AG, Neumarkter Str. 61, 80796 München. A rating is voluntary and your data will only be collected, processed and used for the purpose of evaluation. These third party providers will receive your IP address for technical reasons. We have no control over the use of this data by the third party. We refer in this regard to the privacy policy of the provider https://www.holidaycheck.de/datenschutz

TripAdvisor
We use a social media plugin from TripAdvisor on our website Inc., 400 1st Avenue, Needham, MA 02494 USA ein?. TripAdvisor collects reviews from its users about tourist deals and is an online business. These reviews are combined with booking recommendations. We use the Tripadvisor widget to represent customer opinions about us in a neutral way. This represents a legitimate interest according art. 6, paragraph 1, letter f) of the GDPR. TripAdvisor places a cookie on your device as soon as you visit a page with the widget. TripAdvisor Privacy Policy: https://tripadvisor.mediaroom.com/CHDE-privacy-policy

Facebook Pixel
Anyone visiting our website should be aware of the fact that the Facebook Remarketing Tag has been reintroduced. With this type of tag, when visiting this website, the user is automatically redirected to the Facebook servers. In specific, the Facebook servers receive information on the website navigation and will use it for managing your profile. Further information on the data collection and policy is available at the following link: https://www.facebook.com/about/privacy/. As an alternative, it is also possible to disable the remarketing function “Custom Audiences” directly on Facebook by visiting the following link: https://www.facebook.com/settings/.

Facebook
The controller has integrated components of the company Facebook on this website. Facebook is a social network.
A social network is an Internet-based social meeting place, an online community that typically allows users to communicate with each other and interact in virtual space. A social network can serve as a platform to exchange views and experiences, or allows the Internet community to provide personal or business information. Facebook allows social network users to create private profiles, upload photos and socialize via friend requests.

The operating company of Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. If an affected person lives outside the United States or Canada, the responsible for the processing of personal data is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

Through each visit to one of the individual pages of this website, which is operated by the controller and on which a Facebook component (Facebook plug-in) has been integrated, the Internet browser on the information technology system of the person concerned causes an automatic download of a representation of the corresponding Facebook component of Facebook by the respective Facebook Component. A complete overview of all Facebook plug-ins can be found at https://developers.facebook.com/docs/plugins/?locale=de_DE. As part of this technical process, Facebook receives information about which specific sub page of our website is visited by the person concerned.

If the data subject is simultaneously logged into Facebook, Facebook recognizes with each visit to our website by the data subject and during the entire duration of the respective stay on our website, which specific sub page of our website the data subject is visiting. This information is collected through the Facebook component and assigned by Facebook to the respective Facebook account of the data subject. If the person concerned activates one of the Facebook buttons integrated on our website, for example the "Like" button, or if the person concerned makes a comment, Facebook assigns this information to the personal Facebook user account of the person concerned and saves this personal data.

Facebook always receives information via the Facebook component that the data subject has visited our website if the data subject is logged in to Facebook at the same time as accessing our website; this happens regardless of whether the person clicks on the Facebook component or not. If such a transfer of this information to Facebook is not wanted by the data subject, it can prevent the transfer by logging out of their Facebook account before retrieving our website.

The data policy published by Facebook, which is available at https://de-de.facebook.com/about/privacy/, provides information on the collection, processing and use of personal data by Facebook. It also explains which options Facebook offers to protect the privacy of the data subject. In addition, different applications are available which enable the suppression of data transmission to Facebook. Such applications can be used by the data subject to suppress data transmission to Facebook.

Instagram
The controller has integrated components of the Instagram service on this website. Instagram is a service that qualifies as an audiovisual platform, allowing users to share photos and videos, and also the distribution of such data to other social networks.
The operating company of Instagram's services is Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, USA.
Each visit to one of the pages of this website operated by the controller and on which an Instagram component (Insta-Button) has been integrated, automatically causes the internet browser on the information technology system of the person concerned through the respective Instagram component to download a representation of the corresponding component of Instagram. As part of this technical process, Instagram has notice of the specific bottom of our website which is visited by the person concerned.
If the data subject is logged in to Instagram at the same time, Instagram recognizes with each visit to our website by the data subject and during the entire duration of the respective stay on our website, which specific sub page the affected person is visiting. This information is collected through the Instagram component and assigned through Instagram to the affected person's Instagram account. If the person concerned activates one of the Instagram buttons integrated on our website, the data and information transferred with it are assigned to the personal Instagram user account of the person concerned, thus saved and processed by Instagram.
Through the Instagram component, Instagram always receives information that the person concerned has visited our website if the person concerned is simultaneously logged into Instagram at the time of accessing our website; this happens regardless of whether the person clicks on the Instagram component or not. If the affected person does not want to transmit this information to Instagram, he /she can prevent the transmission from logging out of their Instagram account before retrieving our website.
More information and the current privacy policy of Instagram can be found here https://help.instagram.com/155833707900388 or here https://www.instagram.com/about/legal/privacy/

Google +
Within our online offering, features and content of the platform Google+, offered by the Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“), eingebunden werden. For this, e.g. Content such as images, videos, or text and buttons that allow users to share content from this online offering within Google. If the users are members of the platform Google+, Google can assign the call of the above contents and functions to the profiles of the users there.
Google is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active). For more information about Google's data usage, hiring and opt-out options, please refer to Google's Privacy Policy (https://policies.google.com/technologies/ads) as well as in the settings for the display of advertising impressions by Google (https://adssettings.google.com/authenticated).

Pinterest
We use buttons and widgets on our site from the social media network Pinterest, Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103, USA.
By calling up pages that use such functions, data (IP address, browser data, date and time, cookies) are transmitted to Pinterest, stored and evaluated.
You can find the privacy policy, what information Pinterest collects and how they use it https://policy.pinterest.com/de/privacy-policy.

YouTube
This website uses the services of YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, with the purpose of incorporating video feeds. When users visit a page with incorporated video feeds, their IP addresses are automatically collected and sent to YouTube. During this stage, cookies are also normally installed on the computer. We have incorporated YouTube videos in full compliance with the expanded privacy policy. Also in this case, YouTube will contact Google. However, according to the Google privacy declaration, no personal data are treated. This means that YouTube will not collect additional information about the visitor until the visitor actually watches the video. However, should the visitor watch the video, the IP address will be forwarded to YouTube. If you are logged in, YouTube stores the information in your personal profile. We are unable to provide further information on the possible collection of data. For more information visit the following link: www.google.de/intl/de/policies/privacy/.

Twitter
Functions of the Twitter service are integrated on our sites. These features are available through Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and shared with other users. This data is also transmitted to Twitter. We point out that we as the provider of the pages are not aware of the content of the transmitted data and their use by Twitter. For more information, see the Twitter Privacy Policy at http://twitter.com/privacy.
Your privacy settings on Twitter can be changed here in the account settings http://twitter.com/account/settings.

ISSUU
550/5000
Functions of the service ISSUU are integrated on our pages. These functions are provided by Issuu, Inc., 131 Lytton Ave, Palo Alto, CA 94301, USA. With the Issuu service, you can connect, collaborate, share, and mix documents with other users of the Issuu service community on the Internet. We point out that we as the provider of the pages are not aware of the content of the transmitted data and their use by ISSUU. For more information, see the privacy policy of ISSUU Inc.: https://issuu.com/legal/privacy.

WhatsApp
This website uses WhatsApp-Sharing-Button by WhatsApp Inc., 1601 Willow Road, Menlo Park, California 94025 USA (“WhatsApp”). However, this function is only active when visitors click a the specific button. By clicking the button, users can quickly and easily forward the content of our website to their WhatsApp contacts. When clicked, WhatsApp-Sharing-Button simply sends a link. There is no collection of personal data. In specific, there is no collaboration or exchange of data with WhatsApp. Only when the button is clicked,  WhatsApp gets to know the website where the link has been sent from. More information on the privacy is available at the following link: www.whatsapp.com/legal/

Vimeo
Sometimes, we incorporate certain Vimeo components on our website. Vimeo is a service offered by Vimeo LCC, 555 West 18th Street, New York, New York 10011, USA. Every time a webpage containing these components is loaded, the page will make sure that the browser used also downloads a Vimeo component. When users open a website whilst at the same time being connected to Vimeo, the component will recognise the website originally visited and will use this information for adapting the personal profile. For example, if a visitor clicks “Play”, this information is sent to the Vimeo profile, where it is stored. If you disagree you can avoid this by simply exiting the Vimeo dedicated area before visiting our website. The Vimeo privacy declaration is available at the following link: https://vimeo.com/privacy

European travel insurance
Europäische Reiseversicherung AG provides information on the processing of personal data on its homepage. more information under this link https://www.reiseversicherung.de/de/datenschutz.html
Responsible for the data processing is the ERV (European travel insurance AG) with seat in the Rosenheimer road 116, 81669 Munich Germany.
In principle, you have the opportunity to use our website anonymously. We do not store personal or personally identifiable information (such as IP addresses) from users of the Website. When visiting our website, anonymized data (date, time, pages viewed, navigation, software used) are anonymized by us for the anonymous analysis of user behavior by means of an external service provider. The anonymization takes place before the data is stored at the service provider.
If you do not want social networks to collect data about your visit to our website, you must log out of the social networks before visiting our website or using the app.

BOOKING SOFTWARE
Our website uses a third-party application tool to process your non-binding inquiry as well as the booking. Personal data are only collected, processed and used to the extent that is expressly permitted in the context of the relevant data protection regulations or, moreover, that an effective consent of the data subject has been obtained.
The personal data will be deleted by us at the latest after the end of the respective use. Further personal data will only be collected, processed and used by us if you send it to us by yourself, e.g. within the scope of a registration, a survey, or to carry out a contract and this is done with your express consent. After termination of a contractual relationship, your personal data will be deleted. Excluded are personal data in respect of which statutory retention periods must be observed. These personal data are blocked by us.
If you would like to know more details about the data taken and processed by us, you can contact us via the section with the contact details in the imprint

Google Fonts
We use the Hotjar Ltd advertisement analysis service. By using these technologies, we get to know how visitors behave on the website, for example by scrolling down. We know which sections users visit and how many times they click on the single section. This tool also enables us to obtain opinions directly from website users. This information helps us rendering the navigation faster and more enjoyable.
By using this tool, we pay special attention to the treatment of personal data. We learn which section is clicked the most, the mouse movements on the website, how many times the website is scrolled down, the size and characteristics of the screen used for the navigation, the type of navigation tool (PC, laptop, mobile device, ...), the browser, the country of the visitor and the selected language. To prevent the usage of Hotjar, simply install a so-called “Do Not Track-Header”. If you visit our website using several different browsers, make sure to install a “Do Not Track-Header” on each browser. For more information visit the following link: https://www.hotjar.com/opt-out . For the privacy notice visit the following link: https://www.hotjar.com/privacy.

TypeKit Fonts
We use Typekit fonts on our website. This allows us to integrate certain fonts into our website. These fonts are provided by Adobe through servers in the United States. When you visit our website, the visitor's web browser establishes a direct connection to these servers. Among other things, the IP address of the visitor is transmitted to Adobe and stored there. Adobe participates in the EU-US Privacy Shield: www.privacyshield.gov/EU-US Framework More information about Adobe: Adobe Systems Incorporated, 45 Park Avenue, San Jose, California 95110, USA. Further information on data protection when using Typekit: https://www.adobe.com/de/privacy/policies/typekit.html

MyFonts Web Fonts
This page uses Web fonts provided by MyFonts Inc., 600 Unicorn Park Drive, Woburn, MA 01801, USA, for consistent presentation of fonts. When invoked, your browser loads the required web fonts into its browser cache to display the fonts and texts correctly.
To do this, the browser you use must connect to the MyFonts servers. MyFonts will then know that your website has been accessed via your IP address. The use of MyFonts takes place in the interest of a uniform and appealing presentation. This represents a legitimate interest also according art. 6, paragraph 1, letter f) of the GDPR. Further information on data protection at MyFonts can be found at the following link: https://www.myfonts.com/info/terms-and-conditions.

MATOMO (until the End 2017 PIWIK)
Matomo (or Piwik) is a tool for analyzing websites, so Webtracking. This allows operators of pages to understand the visitor movements. By analyzing the data, the page can then be optimized, for example, by adapting the structure according to its use. A big advantage of Matomo over other analytics software is the fact that it is hosted on its own server (so-called in-house hosting). In concrete terms, this means that only the site operator has the data collected. So they are not shipped to foreign servers where they are out of control and may be used in a non-compliant manner. Thus, Piwik can offer more privacy because only the site operator has full control over the data.
You are entitled at any time to request information about the personal data stored with us about your person free of charge. A corresponding request for information must be sent to us by e-mail at info@hotel.com and will be answered immediately.

Google Analytics
This website uses Google Analytics, a Google Inc. (“Google”) advertising efficiency analysis service. Google Analytics uses so-called “cookies”, small text files that are stored on the visitor’s computers and allow assessing the use of the website. The information (including the user’s IP address) is collected through cookies and sent to a server in the USA, where it is stored. Google then uses this information to analyse the navigation of our website, create reports of the activities on the website and provide different services. In some cases, Google may also transfer the information to third parties, for example if required by law or to other companies that process data on its behalf. Your IP address can under no circumstances be used by Google for purposes other than those indicated above. By visiting the website users agree to the treatment of their own personal data by Google for the above purposes. The installation of cookies on your computer may be prevented by adjusting your browser settings accordingly. However, in this case you need to be aware that the disabling of cookies could limit the quality of your navigation through the website, or your use of the same. To prevent Google from collecting and processing data as explained above, you need to download and install the fllowing plugin: https://tools.google.com/dlpage/gaoptout?hl=gb. Further information on the conditions of use and the Google Analytics data protection policy is available at the following link: https://www.google.com/analytics/terms/gb.html or https://support.google.com/analytics/answer/6004245?hl=gb. The website uses Google Analytics in IP-Masking mode, to ensure that IP addresses are collected in an anonymous format. It is important to point out that we use Google Analytics to evaluate and analyse AdWords data for statistical purposes, and also Double-Click-Cookie. Should you not be happy with this activity, you can disable it by visiting https://adssettings.google.com/?hl=gb.

Use of Google AdWords, Google Tag Manager and Remarketing
This website uses cookies for remarketing campaigns, with the objective of addressing visitors with advertising campaigns later on. The affected person has the possibility to disable these types of cookies by visiting the following link: https://adssettings.google.com/?hl=gb.

Hotjar
We use the Hotjar Ltd advertisement analysis service. By using these technologies, we get to know how visitors behave on the website, for example by scrolling down. We know which sections users visit and how many times they click on the single section. This tool also enables us to obtain opinions directly from website users. This information helps us rendering the navigation faster and more enjoyable.
By using this tool, we pay special attention to the treatment of personal data. We learn which section is clicked the most, the mouse movements on the website, how many times the website is scrolled down, the size and characteristics of the screen used for the navigation, the type of navigation tool (PC, laptop, mobile device, ...), the browser, the country of the visitor and the selected language. To prevent the usage of Hotjar, simply install a so-called “Do Not Track-Header”. If you visit our website using several different browsers, make sure to install a “Do Not Track-Header” on each browser. For more information visit the following link: https://www.hotjar.com/opt-out . For the privacy notice visit the following link: https://www.hotjar.com/privacy

Bing Ads
The website uses Conversion Tracking by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. In this case, a Microsoft Bing Ads cookie is stored on your PC when you enter the website through a Microsoft Bing Ad. This allows Microsoft Bing to recognise that the user has been directed to a specific conversion page. We are only able to obtain the overall number of visitors on our website. During these operations, no personal information is collected.
Any visitor who dissents to the collection of this behavioural information can simply disable it by adjusting the general settings of the browser accordingly. Alternatively, you can follow this link http://choice.microsoft.com/en-GB/opt-out; for the data protection notice and the usage of cookies by Microsoft and Bing Ads, follow this link: https://privacy.microsoft.com/en-gb/privacystatement

Tawk.to (SMS SIA)
This website uses SMS SIA, Tirgonu iela, 6, Riga, Latvia, LV1050, (www.tawk.to) technologies for the purposes of web analytics and for running the live chat system to answer live support. Inquiries collected and saved. Cookies can be used. Insofar as the information thus obtained is personally identifiable, the processing is carried out in accordance with art. 6, paragraph 1, letter f) of the GDPR based on our legitimate interest in effective customer care and the statistical analysis of user behavior for optimization purposes.
In order to avoid the storage of tawk.to cookies, you can set your Internet browser so that in the future no more cookies can be stored on your computer or already stored cookies are deleted. However, switching off all cookies may mean that some functions on our website can no longer be executed.

Cookie-Info

Cookie privacy

As written in the Italian law we inform the users who visit our website about our usage of cookies. This document can be seen as an informative sheet about the cookies we use. In addition on this page you can find some instructions and tips to deactivate this service. We would furthermore like to inform you that the majority of the browsers used worldwide automatically accept the usage of cookies. If you want to avoid this you have to deactivate or cancel them in your browser settings. With the deactivation of cookies it may happen that you cannot use all the services of our website.

What are cookies?

Cookies can be described as small textual lines of the visited websites that are saved on the computer of the user by the browser. By the time the user returns to one of the saved pages the browser reads the cookies saved on the computer and transmits them to the server of the website.

• Technical cookie: This type of cookie provides the users all the functions and services of a certain website. It is also used for authentication processes, for online registrations of web sessions and for the storage of information about the website itself.

• Profiling cookie: This type of cookie is used to optimize the personalized advertising on the internet in general, using the storage of searching habits of the user.

Google Analytics

This website also uses Google Analytics, a service that helps the provider of the website analyzing certain user data, such as the number of visitors, the browsers used etc. Google Analytics® does not save personal data – the data are only transmitted in code.

Google Analytics saves the following types of cookies:

If you do not give your consent on using and storing your cookies by Google Analytics you can download an add-on for your browser here.

Other Cookies

Deactivation of cookies

• Internet Explorer
• Internet Explorer (mobile Version)
• Chrome
• Safari
• Safari (mobile Version)
• Firefox
• Blackberry
• Android
• Opera

Cookies by third party suppliers

The European Interactive Digital Advertising Alliance gives the users a guideline to deactivate cookies by third party suppliers on its website.